What is your return policy?
You have 15 days from the day you receive an item to send it back to us due to a change of heart for any reason. All we ask is that you let us know it's coming by completing a support ticket by clicking the link below. Then, send it back to us using which ever shipping method you prefer. Once we receive the return, we'll issue you a refund for the product cost you paid. Shipping is not refundable since it's a cost we had to incur in order to deliver the item to you, but the price you paid for the item(s) will be refunded in full.
If you have a defective item, all standard manufacturer warranties apply (they vary from product to product). If there isn't a stated period, then we use a 30 day rule from the date you receive an item that it should operate without problems. If you have a defective product, first contact the manufacturer of the item (contact us if you need a phone number or website address) as this typically resolves 99% of any problems. If the manufacturer is not helping you, we will. Just submit a support ticket to us using the link below within 30 days of receiving the item.